Policies

Convenient Payment Options
Choose the payment option that best suits your business.

Cash
Purchasing card
Credit cards: Visa, MasterCard and American Express
Corporate Accounts – available to all clients who return completed credit application and qualify for net 30 terms.

Delivery
There is NO charge for Office Supply delivery in Miami-Dade, Broward or Palm Beach County. Orders placed by 4 P.M. will be delivered the next business day.

Occasionally, special orders may incur shipping charges directly from the manufacturer. You will be notified in advance when these charges apply.

Locally procured office furniture deliveries are typically made within 3 days at no charge unless otherwise noted.

Factory direct furniture orders require longer lead times and may incur freight and/or installation charges.

Office Supplies Returns Policy
We are proud to offer our NO FAULT return policy. If it’s the wrong color, size, quantity or item, or if you changed your mind and you don’t want it, we will take it back. However, all returns must be in saleable condition, in the original carton with the packaging and instructions intact. Returns must be made within 30 days of purchase to receive 100% credit.

Please contact customer service to initiate your return.

Miami-Dade 305-591-7524 option 1
Outside Miami-Dade 800-273-2646 option 1

SORRY...
Special Orders, Custom Made Items and opened Software are not returnable.

Murphy’s Law says "anything that can go wrong will go wrong".
Occasionally even the best of us make an error. Please report any order discrepancies immediately or within 48 hours of the delivery. We will correct the error as soon as possible to make sure you have the supplies you need.


Furniture Return Policy
All furniture must be inspected and signed for by the customer. Customer must report any discrepancies in quantity or the condition of the order at the time the delivery is received and signed for.

Furniture that is unpacked and installed by Skags can only be returned at the time of delivery before it is signed for. Returns due to customer error will be charged a 20% restocking fee.

Furniture that is assembled by Skags can only be returned due to damages, defect or wrong fill at the time of delivery before the it is signed for. Sorry, assembled items cannot be returned due to customer error.

Special order furniture can only be returned due to damages, defects or wrong fill, at the time of delivery before it is signed for. Sorry, special order furniture cannot be returned due to customer error.

Authorized returns must be made within 5 days from the date of delivery.

Items must be in their original packaging and in saleable condition.